Contact MockupLite

Last verified: September 9, 2026

Have questions about MockupLite, need assistance with screenshot exports, or want to suggest a new feature? We are here to help.

On this page

Get in touch with us
What we can help you with
Response time expectations
Common questions

Get in touch with us

We value feedback from developers, designers, and product teams using MockupLite. If you encounter an issue during screenshot creation, have questions about App Store validation rules, or want to request support for new device frames, reach out to us directly via email.

Primary Support Email: akazmatkhan345@gmail.com

What we can help you with

Feel free to contact us regarding any of the following inquiries:

Technical Support: Help with screenshot exports, browser studio troubleshooting, or resolution validation questions.
Feature Requests: Suggestions for new hardware device frames, background templates, or typography options.
Bug Reporting: Reporting visual rendering glitches or export errors across specific browser environments.
Business & Sponsorship Inquiries: Partnering with MockupLite or media coverage inquiries.

Response time expectations

We strive to respond to all developer inquiries promptly. You can generally expect a reply to email messages within 24 to 48 hours during business days.

For immediate answers to common technical questions regarding store submission rules, review our comprehensive guides on App Store screenshot requirements, App Store screenshot sizes, and About MockupLite.

Check official developer specs via App Store Connect Help.

Need to create store screenshots today?

Launch MockupLite's web studio editor to format your app captures into store-compliant screenshot bundles instantly.

Open the studio →

Common questions

What is the support email for MockupLite?

You can email the MockupLite team directly at akazmatkhan345@gmail.com.

How quickly does the MockupLite support team respond?

We aim to respond to all developer inquiries and support emails within 24 to 48 hours.

Can I request support for new device frames?

Yes! If you need a specific new device frame or aspect ratio, email us your request and we will prioritize adding it.

Where can I find App Store screenshot guidelines?

Read our detailed guide on App Store Screenshot Requirements for full technical specifications.

Where can I learn more about the MockupLite team?

Visit our About Page to learn who builds MockupLite and why.